BILINGUAL CSR
 
Category:
Call Center JOB OFFERED:
Ad Number:
434286
Posted By
Name:
Joanne E.E
Company:
RxCrossroad/ McKesson
City:
Louisville
State > County:
Louisiana > Jefferson
Country:
United States
Phone:
3128406015 Please quote Joanne's Adpost when calling
 

Description:
Bi-lingual Customer Service
Representative

Key Responsibilities
- You process documents based on department
guidelines in accordance with
standards and performance indicators as defined by
contractual requirements
- You receive incoming calls from multiple customers
such as physicians and patients,
and process requests by providing resolution or triage
to the appropriate areas
- Report Adverse Events and Product Complaints when
needed
- You answer inquiries and process incoming requests
received and provide callers with
accurate, current information
- Document customer requests and inquiries in call
history database and ensure timely
closure of all open issues
- You demonstrate ability to communicate clearly in
both written and oral format - ----
Maintain all patient confidentiality
.

This is for the 11:30-8pm shift

Education
HS Diploma or equivalent
Type:
Full-Time Permanent
Seniority:
Junior Staff
Job Title:
Bilingual Customer Service Representative
Education Required:
Pre-University
Advertiser:
Company
 




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Joanne E.E's JOB OFFERED Ad from Louisville Louisiana Jefferson BILINGUAL CSR
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